Update voice / greetings / rules
curl --request PATCH \
--url https://api.pickupbell.com/locations/{locationId}/agent-config \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"voice_id": "<string>",
"voice_name": "<string>",
"greeting_primary": "<string>",
"greeting_after_hours": "<string>",
"greeting_emergency": "<string>",
"greeting_voicemail": "<string>",
"greeting_cant_help": "<string>",
"personality_formality": 0.5,
"personality_pace": 0.5,
"personality_empathy": 0.5,
"personality_verbosity": 0.5,
"emergency_keywords": [
"<string>"
],
"vulnerable_signals": [
"<string>"
],
"transfer_number": "<string>",
"transfer_ring_seconds": 123,
"ai_self_id": true,
"two_party_consent": true,
"pricebook_lock": true,
"no_pii_collection": true,
"profanity_filter": true
}
'import requests
url = "https://api.pickupbell.com/locations/{locationId}/agent-config"
payload = {
"voice_id": "<string>",
"voice_name": "<string>",
"greeting_primary": "<string>",
"greeting_after_hours": "<string>",
"greeting_emergency": "<string>",
"greeting_voicemail": "<string>",
"greeting_cant_help": "<string>",
"personality_formality": 0.5,
"personality_pace": 0.5,
"personality_empathy": 0.5,
"personality_verbosity": 0.5,
"emergency_keywords": ["<string>"],
"vulnerable_signals": ["<string>"],
"transfer_number": "<string>",
"transfer_ring_seconds": 123,
"ai_self_id": True,
"two_party_consent": True,
"pricebook_lock": True,
"no_pii_collection": True,
"profanity_filter": True
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
voice_id: '<string>',
voice_name: '<string>',
greeting_primary: '<string>',
greeting_after_hours: '<string>',
greeting_emergency: '<string>',
greeting_voicemail: '<string>',
greeting_cant_help: '<string>',
personality_formality: 0.5,
personality_pace: 0.5,
personality_empathy: 0.5,
personality_verbosity: 0.5,
emergency_keywords: ['<string>'],
vulnerable_signals: ['<string>'],
transfer_number: '<string>',
transfer_ring_seconds: 123,
ai_self_id: true,
two_party_consent: true,
pricebook_lock: true,
no_pii_collection: true,
profanity_filter: true
})
};
fetch('https://api.pickupbell.com/locations/{locationId}/agent-config', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.pickupbell.com/locations/{locationId}/agent-config",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'voice_id' => '<string>',
'voice_name' => '<string>',
'greeting_primary' => '<string>',
'greeting_after_hours' => '<string>',
'greeting_emergency' => '<string>',
'greeting_voicemail' => '<string>',
'greeting_cant_help' => '<string>',
'personality_formality' => 0.5,
'personality_pace' => 0.5,
'personality_empathy' => 0.5,
'personality_verbosity' => 0.5,
'emergency_keywords' => [
'<string>'
],
'vulnerable_signals' => [
'<string>'
],
'transfer_number' => '<string>',
'transfer_ring_seconds' => 123,
'ai_self_id' => true,
'two_party_consent' => true,
'pricebook_lock' => true,
'no_pii_collection' => true,
'profanity_filter' => true
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.pickupbell.com/locations/{locationId}/agent-config"
payload := strings.NewReader("{\n \"voice_id\": \"<string>\",\n \"voice_name\": \"<string>\",\n \"greeting_primary\": \"<string>\",\n \"greeting_after_hours\": \"<string>\",\n \"greeting_emergency\": \"<string>\",\n \"greeting_voicemail\": \"<string>\",\n \"greeting_cant_help\": \"<string>\",\n \"personality_formality\": 0.5,\n \"personality_pace\": 0.5,\n \"personality_empathy\": 0.5,\n \"personality_verbosity\": 0.5,\n \"emergency_keywords\": [\n \"<string>\"\n ],\n \"vulnerable_signals\": [\n \"<string>\"\n ],\n \"transfer_number\": \"<string>\",\n \"transfer_ring_seconds\": 123,\n \"ai_self_id\": true,\n \"two_party_consent\": true,\n \"pricebook_lock\": true,\n \"no_pii_collection\": true,\n \"profanity_filter\": true\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("https://api.pickupbell.com/locations/{locationId}/agent-config")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"voice_id\": \"<string>\",\n \"voice_name\": \"<string>\",\n \"greeting_primary\": \"<string>\",\n \"greeting_after_hours\": \"<string>\",\n \"greeting_emergency\": \"<string>\",\n \"greeting_voicemail\": \"<string>\",\n \"greeting_cant_help\": \"<string>\",\n \"personality_formality\": 0.5,\n \"personality_pace\": 0.5,\n \"personality_empathy\": 0.5,\n \"personality_verbosity\": 0.5,\n \"emergency_keywords\": [\n \"<string>\"\n ],\n \"vulnerable_signals\": [\n \"<string>\"\n ],\n \"transfer_number\": \"<string>\",\n \"transfer_ring_seconds\": 123,\n \"ai_self_id\": true,\n \"two_party_consent\": true,\n \"pricebook_lock\": true,\n \"no_pii_collection\": true,\n \"profanity_filter\": true\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.pickupbell.com/locations/{locationId}/agent-config")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"voice_id\": \"<string>\",\n \"voice_name\": \"<string>\",\n \"greeting_primary\": \"<string>\",\n \"greeting_after_hours\": \"<string>\",\n \"greeting_emergency\": \"<string>\",\n \"greeting_voicemail\": \"<string>\",\n \"greeting_cant_help\": \"<string>\",\n \"personality_formality\": 0.5,\n \"personality_pace\": 0.5,\n \"personality_empathy\": 0.5,\n \"personality_verbosity\": 0.5,\n \"emergency_keywords\": [\n \"<string>\"\n ],\n \"vulnerable_signals\": [\n \"<string>\"\n ],\n \"transfer_number\": \"<string>\",\n \"transfer_ring_seconds\": 123,\n \"ai_self_id\": true,\n \"two_party_consent\": true,\n \"pricebook_lock\": true,\n \"no_pii_collection\": true,\n \"profanity_filter\": true\n}"
response = http.request(request)
puts response.read_body{
"data": {
"location_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"voice_id": "<string>",
"voice_name": "<string>",
"greeting_primary": "<string>",
"greeting_after_hours": "<string>",
"greeting_emergency": "<string>",
"greeting_voicemail": "<string>",
"greeting_cant_help": "<string>",
"personality_formality": 0.5,
"personality_pace": 0.5,
"personality_empathy": 0.5,
"personality_verbosity": 0.5,
"rules": [
{
"on": true,
"title": "<string>",
"action": "<string>"
}
],
"emergency_keywords": [
"<string>"
],
"vulnerable_signals": [
"<string>"
],
"transfer_number": "<string>",
"transfer_ring_seconds": 123,
"ai_self_id": true,
"two_party_consent": true,
"pricebook_lock": true,
"no_pii_collection": true,
"profanity_filter": true,
"updated_at": "2023-11-07T05:31:56Z"
}
}API Reference · Agent configuration
Update agent config
PATCH
/
locations
/
{locationId}
/
agent-config
Update voice / greetings / rules
curl --request PATCH \
--url https://api.pickupbell.com/locations/{locationId}/agent-config \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"voice_id": "<string>",
"voice_name": "<string>",
"greeting_primary": "<string>",
"greeting_after_hours": "<string>",
"greeting_emergency": "<string>",
"greeting_voicemail": "<string>",
"greeting_cant_help": "<string>",
"personality_formality": 0.5,
"personality_pace": 0.5,
"personality_empathy": 0.5,
"personality_verbosity": 0.5,
"emergency_keywords": [
"<string>"
],
"vulnerable_signals": [
"<string>"
],
"transfer_number": "<string>",
"transfer_ring_seconds": 123,
"ai_self_id": true,
"two_party_consent": true,
"pricebook_lock": true,
"no_pii_collection": true,
"profanity_filter": true
}
'import requests
url = "https://api.pickupbell.com/locations/{locationId}/agent-config"
payload = {
"voice_id": "<string>",
"voice_name": "<string>",
"greeting_primary": "<string>",
"greeting_after_hours": "<string>",
"greeting_emergency": "<string>",
"greeting_voicemail": "<string>",
"greeting_cant_help": "<string>",
"personality_formality": 0.5,
"personality_pace": 0.5,
"personality_empathy": 0.5,
"personality_verbosity": 0.5,
"emergency_keywords": ["<string>"],
"vulnerable_signals": ["<string>"],
"transfer_number": "<string>",
"transfer_ring_seconds": 123,
"ai_self_id": True,
"two_party_consent": True,
"pricebook_lock": True,
"no_pii_collection": True,
"profanity_filter": True
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.patch(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PATCH',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
voice_id: '<string>',
voice_name: '<string>',
greeting_primary: '<string>',
greeting_after_hours: '<string>',
greeting_emergency: '<string>',
greeting_voicemail: '<string>',
greeting_cant_help: '<string>',
personality_formality: 0.5,
personality_pace: 0.5,
personality_empathy: 0.5,
personality_verbosity: 0.5,
emergency_keywords: ['<string>'],
vulnerable_signals: ['<string>'],
transfer_number: '<string>',
transfer_ring_seconds: 123,
ai_self_id: true,
two_party_consent: true,
pricebook_lock: true,
no_pii_collection: true,
profanity_filter: true
})
};
fetch('https://api.pickupbell.com/locations/{locationId}/agent-config', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.pickupbell.com/locations/{locationId}/agent-config",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PATCH",
CURLOPT_POSTFIELDS => json_encode([
'voice_id' => '<string>',
'voice_name' => '<string>',
'greeting_primary' => '<string>',
'greeting_after_hours' => '<string>',
'greeting_emergency' => '<string>',
'greeting_voicemail' => '<string>',
'greeting_cant_help' => '<string>',
'personality_formality' => 0.5,
'personality_pace' => 0.5,
'personality_empathy' => 0.5,
'personality_verbosity' => 0.5,
'emergency_keywords' => [
'<string>'
],
'vulnerable_signals' => [
'<string>'
],
'transfer_number' => '<string>',
'transfer_ring_seconds' => 123,
'ai_self_id' => true,
'two_party_consent' => true,
'pricebook_lock' => true,
'no_pii_collection' => true,
'profanity_filter' => true
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.pickupbell.com/locations/{locationId}/agent-config"
payload := strings.NewReader("{\n \"voice_id\": \"<string>\",\n \"voice_name\": \"<string>\",\n \"greeting_primary\": \"<string>\",\n \"greeting_after_hours\": \"<string>\",\n \"greeting_emergency\": \"<string>\",\n \"greeting_voicemail\": \"<string>\",\n \"greeting_cant_help\": \"<string>\",\n \"personality_formality\": 0.5,\n \"personality_pace\": 0.5,\n \"personality_empathy\": 0.5,\n \"personality_verbosity\": 0.5,\n \"emergency_keywords\": [\n \"<string>\"\n ],\n \"vulnerable_signals\": [\n \"<string>\"\n ],\n \"transfer_number\": \"<string>\",\n \"transfer_ring_seconds\": 123,\n \"ai_self_id\": true,\n \"two_party_consent\": true,\n \"pricebook_lock\": true,\n \"no_pii_collection\": true,\n \"profanity_filter\": true\n}")
req, _ := http.NewRequest("PATCH", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.patch("https://api.pickupbell.com/locations/{locationId}/agent-config")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"voice_id\": \"<string>\",\n \"voice_name\": \"<string>\",\n \"greeting_primary\": \"<string>\",\n \"greeting_after_hours\": \"<string>\",\n \"greeting_emergency\": \"<string>\",\n \"greeting_voicemail\": \"<string>\",\n \"greeting_cant_help\": \"<string>\",\n \"personality_formality\": 0.5,\n \"personality_pace\": 0.5,\n \"personality_empathy\": 0.5,\n \"personality_verbosity\": 0.5,\n \"emergency_keywords\": [\n \"<string>\"\n ],\n \"vulnerable_signals\": [\n \"<string>\"\n ],\n \"transfer_number\": \"<string>\",\n \"transfer_ring_seconds\": 123,\n \"ai_self_id\": true,\n \"two_party_consent\": true,\n \"pricebook_lock\": true,\n \"no_pii_collection\": true,\n \"profanity_filter\": true\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.pickupbell.com/locations/{locationId}/agent-config")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Patch.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"voice_id\": \"<string>\",\n \"voice_name\": \"<string>\",\n \"greeting_primary\": \"<string>\",\n \"greeting_after_hours\": \"<string>\",\n \"greeting_emergency\": \"<string>\",\n \"greeting_voicemail\": \"<string>\",\n \"greeting_cant_help\": \"<string>\",\n \"personality_formality\": 0.5,\n \"personality_pace\": 0.5,\n \"personality_empathy\": 0.5,\n \"personality_verbosity\": 0.5,\n \"emergency_keywords\": [\n \"<string>\"\n ],\n \"vulnerable_signals\": [\n \"<string>\"\n ],\n \"transfer_number\": \"<string>\",\n \"transfer_ring_seconds\": 123,\n \"ai_self_id\": true,\n \"two_party_consent\": true,\n \"pricebook_lock\": true,\n \"no_pii_collection\": true,\n \"profanity_filter\": true\n}"
response = http.request(request)
puts response.read_body{
"data": {
"location_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"voice_id": "<string>",
"voice_name": "<string>",
"greeting_primary": "<string>",
"greeting_after_hours": "<string>",
"greeting_emergency": "<string>",
"greeting_voicemail": "<string>",
"greeting_cant_help": "<string>",
"personality_formality": 0.5,
"personality_pace": 0.5,
"personality_empathy": 0.5,
"personality_verbosity": 0.5,
"rules": [
{
"on": true,
"title": "<string>",
"action": "<string>"
}
],
"emergency_keywords": [
"<string>"
],
"vulnerable_signals": [
"<string>"
],
"transfer_number": "<string>",
"transfer_ring_seconds": 123,
"ai_self_id": true,
"two_party_consent": true,
"pricebook_lock": true,
"no_pii_collection": true,
"profanity_filter": true,
"updated_at": "2023-11-07T05:31:56Z"
}
}Authorizations
Location-scoped API token from Settings → API & MCP.
Path Parameters
Location UUID or slug (e.g. premier-hvac).
Body
application/json
Any subset of AgentConfig's writable fields.
Required range:
0 <= x <= 1Required range:
0 <= x <= 1Required range:
0 <= x <= 1Required range:
0 <= x <= 1Response
200 - application/json
Updated config
Show child attributes
Show child attributes