Skip to main content
GET
/
locations
/
{locationId}
/
calls
/
{callId}
Full call detail
curl --request GET \
  --url https://api.pickupbell.com/locations/{locationId}/calls/{callId} \
  --header 'Authorization: Bearer <token>'
{
  "data": {
    "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "location_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "customer_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "direction": "inbound",
    "caller_phone": "<string>",
    "caller_name": "<string>",
    "caller_address": "<string>",
    "outcome": "booked",
    "urgency_level": 2,
    "is_emergency": true,
    "is_returning_customer": true,
    "started_at": "2023-11-07T05:31:56Z",
    "ended_at": "2023-11-07T05:31:56Z",
    "duration_sec": 123,
    "service_type": "<string>",
    "issue_summary": "<string>",
    "detected_intent": "<string>",
    "estimated_value": 123,
    "appointment_date": "2023-12-25",
    "appointment_time": "<string>",
    "disconnection_reason": "<string>",
    "created_at": "2023-11-07T05:31:56Z",
    "recording_url": "<string>",
    "public_log_url": "<string>",
    "transcript": "<string>",
    "transcript_turns": [
      {
        "role": "agent",
        "content": "<string>",
        "words": [
          {
            "word": "<string>",
            "start": 123,
            "end": 123
          }
        ]
      }
    ],
    "call_cost_usd": 123,
    "e2e_latency_ms": 123
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.pickupbell.com/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
Authorization
string
header
required

Location-scoped API token from Settings → API & MCP.

Path Parameters

​
locationId
string
required

Location UUID or slug (e.g. premier-hvac).

​
callId
string<uuid>
required

Response

200 - application/json

Call

​
data
object

Light-weight call row returned by GET /calls. Transcript, recording, and cost/latency are omitted here — fetch GET /calls/{id} for those.